Privacy Policy

Last Updated: 27 October 2026

This Privacy Notice applies to LHTONE TRADING, operating at https://lhtone.com/. This notice is prepared in accordance with the Singapore Personal Data Protection Act (PDPA). It describes how we collect, use, disclose and protect your personal data.

By accessing our site, creating an account or placing an order, you consent to the practices described in this Privacy Notice.

1. Personal Data We Collect

Name, delivery address, contact number, email address
Order history, purchased items, delivery records
Billing details (we do not store full credit card numbers; payment is handled by authorised payment providers)
Technical data: IP address, browser type, access timestamp, page logs and cookies

2. Purposes of Collection & Use

Process orders, arrange delivery and after-sales support
Account authentication, order notification
Customer service, returns and exchange handling
Website improvement, analytics and troubleshooting
Marketing emails and promotions, only with your consent (unsubscribe available anytime)
Comply with legal, tax and regulatory obligations in Singapore

3. Cookies

We use cookies to remember shopping cart, login session and preferences. You may disable cookies via browser settings, but some website functions may stop working properly.

4. Disclosure to Third Parties

We will not sell your personal data. Data may be shared only with:

Logistics providers for delivery
Authorised payment gateways such as Hitpay
Hosting, email and cloud service providers bound by PDPA requirements
Competent authorities, when required by Singapore law

5. Data Retention

We retain personal data only as long as necessary for the original purpose, including statutory tax and accounting retention periods. When data is no longer required, we securely delete or anonymise it.

6. Data Security

We maintain reasonable security safeguards to protect personal data. No internet transmission can be guaranteed fully secure. In the event of a notifiable data breach under PDPA, we will notify PDPC and affected individuals as required.

7. Your Rights under PDPA

Access: Request a copy of your personal data we hold
Correction: Update inaccurate or outdated information
Withdraw consent for marketing communications
Deletion: Request erasure where no legal retention obligation applies

Submit requests via our contact email, we will respond within PDPA required timelines.

8. Overseas Transfer of Data

Your data may be transferred to servers outside Singapore. We will ensure overseas recipients provide a standard of protection comparable to PDPA.

9. Updates to this Privacy Notice

We may revise this notice at any time. Revised version will be posted on this page with updated date. Continued use of the website means acceptance of the updated notice.